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McDonald's Considers This Drastic Step for Face-Mask Rule Breakers

"If someone is unwilling to comply with our rules... We might bring in law enforcement."

The world's most popular fast-food chain is considering a new approach to enforcing its COVID-19 safety rules. On the heels of the company's announcement last week that it will require all customers to wear face masks in its dining rooms, McDonald's President and CEO said yesterday that the chain is considering asking local law enforcement to help enforce this policy.

"We're spending a lot of time right now in our restaurants making sure we can keep our crews safe, making sure we can keep our customers safe," McDonald's President and CEO Chris Kempczinski told CBS This Morning. "We've for quite some time required our crew to wear masks, but we thought that in light of what we're seeing, it's prudent now that we also ask our customers to wear masks in the restaurant, as well."

He went on to say: "If someone is unwilling to wear a mask and comply with our rules, that might be where we might bring in law enforcement."

Kempczinski did not elaborate on the specifics of how local authorities might be called to resolve conflict, and he didn't say whether such an action would be confined to stores in states where public mask-wearing is mandated by the government. (Not that it matters. McDonald's is a business, after all, and it reserves the right to refuse service to anyone who runs afoul of restaurant safety policies.)

When it announced its new face mask rule last week, McDonald's joined several major retail giants and restaurant chains that now require them. Suffice it to say, the rule hasn't been entirely well-received by consumers. In many cases, customers at several stories are simply ignoring the rule, which has made it tricky for businesses to enforce. After Walmart announced a similar face mask requirement, it was reported that Walmart wasn't actually enforcing the rule at all—a policy the chain implemented to keep its employees safe.

According to the New York Times, Walgreens and Lowes also require customers to wear masks but have not barred entry to those who don't follow the rule. At McDonald's, meanwhile, customers who choose not to wear a mask may not find such a welcome. And for more on mask mandates, check out 13 Major Grocery Chains That Haven't Required You to Wear a Mask.

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